Step 5: Audio, Video, Forms and Design

Videos and Audio

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  1. Take stock of your videos to ensure all videos
    have captioning or transcripts. Ensure your users can pause and control the video speed to make the content
    work for their individual needs.

Pro Tip: The simplest way to make this a reality is to upload your
videos to YouTube and then embed the videos into your site.

  1. Avoid producing images or videos that could induce seizures. We’ve all encountered videos so in-your-face that you have to avert your eyes and
    scroll quickly away. Don’t do this. Videos or images with more than three flashes per second can negatively
    affect the health of a user, and have on occasion induced seizures.
  2. Audio and Visual Transcripts and captions for multimedia are essential. The quality of these materials is also important.
    1. For audio-only content, such a podcast,
      provide a transcript.
    2. For audio and visual content, such as training
      videos, provide a transcript and also provide captions.
      1. Include important non-spoken
        information such as, “eerie music plays,” “door slams” or €˜Michelle leaves the
        room’.
    3. Captions should be synchronised to the media
      being displayed.
    4. WCAG Best Practices Resources for Audio and
      Video Content
      1. Captions (Prerecorded) 1.2.2 (Understanding 1.2.2)
      2. Audio Description or Media Alternative (Prerecorded) 1.2.3
        (Understanding 1.2.3)

Forms

Forms need to be simple. If you’re requiring your user to complete a form, the only
thing that should be on the page is the form. A good example are login pages – they should contain only the
essential fields required to login. Users should not have to scroll past ads or other content to login.

Here is a brief checklist to help you review your web site’s forms:

  1. Provide clear instructions. Ensure there are
    instructions at the top of each form’s page.
  2. Label fields clearly with requirements. Ensure each
    field’s label is viewable at all times with the required input. Example: “Date of Birth: 00/00/0000”

We’ve all experienced frustration trying to fill out a web form. You click into the
field and can no longer see what you need to type. You then click out of the field to see what the field was for
and/or check to see how the information has to be formatted. Imagine this experience as a user with limited
ability.

  1. Ensure that users are notified if they were successful
    at completing the form.
  2. Ensure that form error messages are clear and provide
    instructions to help users correct mistakes.
  3. Forms should not be subject to a time limit; allow
    users to complete the form at their own pace. There may be times when a time limit needs to be in place, for
    example, for security reasons. In these instances, the users should have the option to turn the timer off or
    extend the allotted time. This restriction does not apply if the time limit is due to a live event, such as
    an auction or a game, or if the time to complete the form is essential for a valid submission.

We recently tested a site that has a pop-up with a thirty second time limit after an
item is added to the cart. The user has to either click a “Continue shopping” or a “Go to check out” button
within 30 seconds. The screen reader we were testing didn’t see or read the pop-up. Tabbing also didn’t focus on
the pop-up. For a blind user trying to continue shopping or go to the checkout this would be very confusing and
they would be stuck.

We’ve also seen instances where time expires and the user is logged out of their
account and/or the cart emptied for not clicking the, “continue shopping” button.

As you can see, many of the suggestions for better form accessibility (as with previous
on-page elements) align with best practices for
all user’s experience,
not just those with limited abilities. Learn more about
Forms Concepts €¢ Forms €¢ WAI Web
Accessibility Tutorials

WCAG Contrast Checker

We mentioned earlier the importance of contrast, and how different colors, fonts, and
light conditions can affect the ability of a user to read and navigate a site. Review the contrast of your brand,
website, and app
colors in content – comparing backgrounds, fonts and
effects. The minimum required contrast is a 4.5:1 ratio and the recommended contrast is a 7:1 ratio.

  1. Use a WCAG Contrast Checker tool to check the color
    contrast ratio of your content colors. There are great extensions for Chrome and other tools to get you
    started. Here are a few:
    1. WCAG
      Color Contrast
    2. Color-pair Contrast Test
    3. accessibilityinsights.io
    4. Accessibility Insights for Web
  2. Ensure that roll-over effects don’t have any color
    ratio issues (like blue-on-blue as our site did below). The default blue roll-over was something we hadn’t
    even noticed but have since addressed. Below are a handful of examples of text and roll over
    issues:
      1. Headline (H1) is white on a blue
        background which is just fine. But once someone moused over the title, the font turned blue
        on a blue background – which made the text nearly disappear for everyone.

    Image without rollover, white text on blue background

      1. Some fonts turned from white to orange
        which worked fine for a couple of the blues, but not for all of the blues nor all of the
        font sizes.

    Banner colors with the wrong ratios light to dark

      1. Our green-colored font on a white
        background wasn’t compliant because the color contrast ratio wasn’t high enough.

    Color ratio wrong for this element

      1. Same for the green font rollover
        effect on the blue navigation bar.

    Wrong color ratios in navigation elements

Pro Tip: Lay out your brand colors in a spreadsheet and compare the
font color codes versus the background color codes found in your content to understand where colors are
compliant. Include white and black, you may be surprised that not all of your colors have enough contrast even
on a white background.

Brand colors laid out in a spreadsheet to check contrast

What’s Next?

Now that you’ve read through how you can make your site forms, audio, video and other design elements accessible to all,
check out what’s next for making your web sites
& apps accessible
, or pop back through the previous sections using the table of contents below. And be sure
to download a PDF copy of this guide – just click the button below!

The AIMCLEAR Guide to Web Accessibility and WCAG Best Practices

A Guide to Help Make Your Content Accessible

5 Steps to WCAG Compliance and A Better User Experience

Summary and Next Steps