Tune in to Webmasterradio.fm and hear yesterday’s interview. David Szetela and I described a reputation management crises we handled for a client together, that tallied 32 million targeted “emergency
The “please can you help us” cold calls we receive from distraught business are increasing in frequency and frightfully similar. The frustrated caller explains that some former employee, customer or
One person’s defensive reputation management maneuver is another’s ghastly crisis. In search marketing blogs and communities, social media reputation management experts inadvertently teach losers to build nightmarish nuclear bombs. It’s
